Privacy Policy

Effective date: June 24, 2026

This Privacy Policy explains how Automation Republic (Pty) Ltd ("we", "us", or "our") collects, uses, stores, discloses, and protects personal information when you use Automation Republic (https://automation-republic.com/) and any related services. By using our website or services, you acknowledge that you have read this policy.

1. Applicable law

We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and, where relevant, the Electronic Communications and Transactions Act 25 of 2002 ("ECTA").

2. Information we may collect

We may collect the following personal information:

• Name
• Email address
• Phone number
• Company name
• Message content
• Technical and usage data

We may also collect technical information such as:

• IP address
• Browser type and device information
• Pages visited and time spent on pages
• Cookies and usage data

3. Why we collect your information

We may process personal information for the following purposes:

• Provide and improve our services
• Respond to enquiries
• Manage customer relationships
• Maintain website security
• Comply with legal obligations

4. Legal grounds for processing

We may rely on one or more of the following grounds where applicable:

• Consent where required
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests where applicable

5. Special personal information

We do not intentionally collect special personal information unless it is necessary, lawful, and supported by a valid legal basis or your explicit consent where required.

6. Sharing and disclosure

We may share personal information with the following categories of recipients where necessary:

• Hosting providers
• Email service providers
• Payment processors
• Analytics providers
• CRM or support systems

We may also disclose personal information if required to do so by law, court order, or a competent regulatory authority.

7. Cookies and log data

We may use the following cookie types:

• Session cookies
• Functional cookies
• Analytics cookies

Our systems may automatically record standard log data to help us maintain security, improve performance, and understand usage trends.

8. Storage, security, and retention

Access controls Password protection Encrypted transmission where appropriate Limited access on a need-to-know basis

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by law.

9. International transfers

We may use trusted service providers located outside South Africa where necessary and will take reasonable steps to ensure appropriate safeguards are in place.

10. Your rights

Subject to POPIA and any applicable law, you may have the right to:

• Request access to your personal information
• Request correction or deletion of inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or unlawfully obtained information
• Object to processing in certain circumstances
• Withdraw consent where processing is based on consent
• Object to direct marketing
• Lodge a complaint with the Information Regulator

You may opt out of direct marketing at any time by using the unsubscribe link or by contacting us directly.

11. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Electronic communications

Electronic messages sent to us may be stored and processed as part of our normal business operations.

13. Contact details

Website / business: Automation Republic (Pty) Ltd
Website: https://automation-republic.com/
Email: [email protected]
Phone: 011 794 9684

Physical address:
130 Cornelis Street, Fairland, Johannesburg, Gauteng, 2030, South Africa.

Postal address:
130 Cornelis Street, Fairland, Johannesburg, Gauteng, 2030, South Africa.

14. Complaints to the Information Regulator

If you believe your personal information has been processed in a manner that is not compliant with POPIA, you may lodge a complaint with the Information Regulator.

Address:
Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191

Postal:
P.O. Box 31533, Braamfontein, Johannesburg, 2017

Toll free: 0800 017 160
Phone: 010 023 5200
Email: [email protected]

15. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page.